This Privacy Policy explains how Jcscan2connect ("we", "our", "us") collects, uses, and safeguards your information when you use our mobile application, our website, and our QR scan alert service (collectively, the "Service"). Jcscan2connect is a sole proprietorship registered at 2220 Fraser St, Aurora, CO 80014, United States.
1. Information we collect
- Account information: full name, email address, mobile number, and address you provide during signup.
- QR profile information: the type of item you protect (vehicle, pet, luggage, other), item identifiers (e.g. vehicle number, pet name), and up to three registered contacts (name, relationship, mobile number) that you add.
- Scan events: when someone scans your QR code, we log approximate location (if the scanner permits), IP address, user agent, and timestamp so we can show you a scan history and detect abuse.
- Payment information: processed by Stripe. We do not store card numbers.
2. How we use information
- To operate the Service — routing calls, sending scan alert SMS, showing scan history.
- To notify you about scan events, incoming calls, and account activity.
- To bill for QR activations via Stripe.
- To secure the Service (rate limiting, fraud detection).
- To comply with legal obligations.
3. SMS and mobile information
Mobile phone numbers collected for Jcscan2connect scan alerts, and consent to receive SMS, are used solely to deliver scan notifications. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. Sharing is limited to subcontractors who provide the messaging service (such as our SMS provider Twilio), and the information is not used for any other purpose.
When someone scans your QR code, we may send an SMS to your registered contacts letting them know a scan event occurred. Message frequency is scan-driven; typically 0–2 messages per month per contact. Message and data rates may apply.
Contacts opt in through a double-opt-in confirmation: after an account holder adds a number, that number receives one confirmation SMS and must reply YES to receive future alerts. If they do not reply within 24 hours, the number is deleted and they will not receive further messages. Contacts can reply STOP at any time to opt out or HELP for assistance. See our SMS Consent page for the full opt-in flow.
4. How we share information
We share personal information only with:
- Twilio — to send SMS alerts and route calls with the caller's real number masked.
- Stripe — to process payments.
- Supabase — our database host in the United States.
- Law enforcement — only when compelled by valid legal process.
We never sell personal information.
5. Data retention
Account and QR data are retained for the life of your account. Scan and call logs are retained for 24 months for security and audit purposes. You may request deletion at any time by emailing support@jcscan2connect.com.
- A contact number that never replies YES is deleted 24 hours after the confirmation SMS is sent.
- A number that replied STOP is kept on a suppression list so that we never message it again.
6. Your rights
- Access, correct, or delete your account information from within the app.
- Disable a QR code at any time so it stops working when scanned.
- Remove a registered contact from a QR at any time.
- Request full account deletion via support@jcscan2connect.com.
7. Children's privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13.
8. Security
We use industry-standard measures including TLS for data in transit, hashed authentication credentials, and access controls. No system is 100% secure, but we work hard to protect your data.
9. Changes to this policy
We may update this policy from time to time. Material changes will be announced in the app and reflected in the "Last updated" date above.
10. Contact
Questions about this policy? Email support@jcscan2connect.com or write to Jcscan2connect, 2220 Fraser St, Aurora, CO 80014, USA.